me22Origins of the site

The original incarnation of this website (digitalengagement.org) was sponsored by Consumer Focus – the statutory consumer champion for England, Wales, Scotland and (for postal consumers) Northern Ireland.

During 2013, the Swedish Association of Local Authorities and Regions (SALAR) kindly licensed the content for the Swedish market – allowing this update in November 2013.

I’ve long wanted to keep a directory of methods – it makes sense that practitioners have a reference of the tools and their applications when designing engagement exercises.  I hope you enjoy it.


How we made it

Many of the methods have come from my head, and experiences in digital engagement.  These have grown organically over time.

Of course, there was a good amount of soul searching and input from other experts as well as suggestions from the masses.  The methods search engine was developed with relatively simple logic but tested against scenarios thrown at it where the best methods had been pre-determined.

What to do next

Benchmarking is really important.   People often ask me, “is that normal?”.  I want to collect figures about participation rates so that they can sit on each method.  If  I had more time and money, I would do it sooner!   Feel free to donate some 🙂